Master Commercial Terms & Conditions

This documentation is legally binding and governs the relationship between GREENCORE GROCERY LIMITED ("the Company," "we," "us") and all third-party entities, clients, and users of our digital and logistical infrastructure. These terms are constructed under the jurisdiction of the High Court of Justice in England and Wales.

1. Statutory Context and Definitions

The Company operates in strict alignment with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). For the purposes of these regulations, GREENCORE GROCERY LIMITED acts as the Primary Data Controller for all information harvested via berlinwealth.sbs and associated logistical interfaces located at Manton Wood Enterprise Park.

Definitions: "Personal Data" encompasses any information relating to an identified or identifiable natural person. "Processing" refers to any operation or set of operations performed on personal data, whether or not by automated means.

2. Scope of Operational Data Processing

Greencore processes data under the legal basis of Contractual Necessity (Art. 6(1)(b) UK GDPR) and Legitimate Interest (Art. 6(1)(f) UK GDPR). This includes: A) Logistics Metadata: Precise geolocation of delivery nodes, thermal history of shipments, and timestamped electronic proof-of-delivery (ePOD). B) Corporate Financials: KYC (Know Your Customer) documentation, VAT registration details, and creditworthiness assessments. C) Health & Safety Logs: Mandatory temperature recording for perishable goods to satisfy Food Standards Agency (FSA) traceability requirements.

3. Data Retention and Erasure Protocols

In accordance with UK statutory requirements, financial and contractual records are retained for a period of seven (7) years following the termination of the commercial relationship. Logistics and food safety logs are retained for three (3) years to facilitate historical health audits. All data is stored using AES-256 encryption at rest within ISO 27001 certified data centers. Upon the conclusion of the retention period, data is subjected to secure cryptographic erasure.

4. International Transfers and Third-Party Disclosure

We do not sell data to third-party marketing entities. Data may be shared with authorized subcontractors (e.g., secondary cold-chain carriers or cloud infrastructure providers) only where strict Data Processing Agreements (DPAs) are in place. Any transfer of data outside of the UK or EEA is governed by Standard Contractual Clauses (SCCs) to ensure an equivalent level of protection as mandated by the Information Commissioner’s Office (ICO).

5. Your Rights Under UK Law

Data subjects possess the Right of Access, the Right to Rectification, the Right to Erasure ('Right to be Forgotten'), and the Right to Data Portability. To exercise these rights, a formal Subject Access Request (SAR) must be directed to our Legal Department at the Manton Wood headquarters. We respond to all valid requests within thirty (30) calendar days as per statutory requirements.

6. Limitation of Liability

GREENCORE GROCERY LIMITED maintains comprehensive professional indemnity and product liability insurance. However, the Company shall not be held liable for indirect, consequential, or incidental damages arising from force majeure events, including but not limited to catastrophic weather, national grid failure, or civil unrest that disrupts the cold-chain integrity despite all industry-standard precautions being taken.

Notice: This is an abbreviated digital representation of our full 45-page statutory disclosure. For the unabridged legal codex, please request a hard-copy from our Corporate Secretary via certified mail to our Worksop headquarters.